1. Introduction
Welcome to BREAKLINE ("we," "us," "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from breaklineapparel.com (the "Site").
2. Information We Collect
Contact information you provide: name, email address, shipping and billing address, and phone number (if provided) when you place an order or sign up for our mailing list. Order information: items purchased, order value, and order history. Payment information: we do not collect or store your full credit card details - payments are processed securely by Stripe, our third-party payment processor, and Stripe's own privacy policy governs how they handle your payment data. Automatically collected information: IP address, browser type, device information, and site usage data, collected via Google Analytics (GA4), standard web server logs, and cookies. Communications: messages you send us through our contact form.
3. How We Use Your Information
We use the information we collect to process and fulfill your orders (including sharing necessary order and shipping details with Printful, our print-on-demand fulfillment partner), send order confirmations and shipping/tracking updates via Resend, our transactional email provider, respond to customer service inquiries, improve our Site through aggregated analytics, and send promotional emails if you've opted in (you can unsubscribe at any time).
4. How We Share Your Information
We share your information only as necessary to operate our business, with: Stripe (payment processing), Printful (order fulfillment and shipping - receives your name, shipping address, and order details), Firebase/Google Cloud (secure storage of order records), Resend (sending transactional emails), and Google Analytics (site usage analytics). We do not sell your personal information to third parties.
5. Cookies
We use cookies and similar technologies to operate our Site, remember your cart, and understand how visitors use our Site through analytics. You can control cookies through your browser settings.
6. Data Retention
We retain order and account information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and tax reporting requirements.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us through our Contact page. Depending on your location, you may have additional rights under applicable privacy laws (e.g., PIPEDA in Canada, GDPR in the EU, or state privacy laws in the US).
8. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
Questions about this Privacy Policy? Contact us through our Contact page.